The fashion retail arm of house music record label Hed Kandi has announced it will be implementing new payment technology from communication solutions provider Vodat International.
Its stores at Bluewater Shopping Centre in Kent and Liverpool One on Merseyside will be adopting the new Multi Protocol Label Switching network, which will ensure customers are able to make fast and secure payments when purchasing goods.
Today’s announcement comes at a time when many retailers are focusing on improving their point-of-sale (POS) services in order to keep up with the changing requirements of today’s discerning shopper.
In this month alone ethical retailer Lush recruited Itim to help process its sales data more efficiently over Christmas, while home & DIY specialist Wickes recently hired Hitachi Capital Consumer Finance to deliver POS finance facilities across its stores.
Hed Kandi’s collaboration with Vodat is also expected to help the business from a back office perspective with the network providing communication between stores and head office, allowing sales data and merchandise information to flow between each site.
Head of IT at Hed Kandi James Bacchus said: “Excellent customer service is key to our business and it’s important that our POS is fast and efficient.
“Vodat’s high-speed retail communication network provides sub-second chip and pin authorisation allowing our customers to complete their purchases quickly and safely.”
Mike Bielinski, CEO at Vodat International, added: “This is a good example of how Vodat International continually works with its clients to create more value and improvement in their business systems through the innovative use of technology.”
Hed Kandi opened its first fashion retail store in Bluewater last August following the arrival of the former La Senza boss, Rose Foster, as Managing Director.
The following month it added the Liverpool store to its portfolio, and this network could yet grow even further in the year ahead.