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Collect Plus expanding its store network


Collect Plus, the new alternative parcel service to the Post Office which operates through corner shops, plans to continue increasing its network of store partners in the months ahead.

By June 2011 it expects to have linked up with 4,000 shops to allow customers to deliver and collect items over their counters, having already increased partner organisations by ten per cent since the start of the year.

A statement released by the group today revealed that it is now delivering two million parcels a year and in April it processed more than four times the number of packages compared to the same month in 2010.

The plethora of bank holidays during April helped Collect Plus’s cause, due to high consumer demand for alternative delivery options at a time when traditional parcel services were closed.

CEO of Collect Plus Mark Lewis commented: “Public holidays are an occasion when alternative delivery services really come into their own.

“Many small businesses and individuals cannot wait until the working week to be able to send a parcel or package, but the traditional services usually cease to operate on these days.

“Collect Plus is going from strength to strength as the appetite for a more convenient and flexible service increases among the busy population.”

The company also operates a retailer service, which provides customers of a host of recognisable retail industry names with the opportunity to deliver or return goods that have been purchased online.

Online fashion house, catalogue company Littlewoods and department store group House of Fraser are among the retailers already working with Collect Plus.

Meanwhile last week clothing specialist Boden announced that its customers will be able to return items via the Collect Plus network, following a successful trial between the firms.

Chris Potter from Boden remarked: “This has been the least painful new carrier introduction we have ever undertaken and feedback from customers has been overwhelmingly positive.

“The convenience of return locations near to home, work or travel that are open early until late is a particular benefit to our customers. Collect Plus has further bolstered Boden’s reputation for outstanding customer service.”

Published on Monday 16 May by Editorial Assistant

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