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John Lewis sales rise despite the riots


Although nationwide riots and early store closures disrupted business last week, department store chain John Lewis still managed to push sales up 2.9 per cent year-on-year over the seven days.

In results published today, the retailer revealed that trading totalled £52.89 million in the week ending August 13th 2011 with its electrical & home technology section performing best with an increase of 7.8 per cent compared to the same period last year.

The group’s Croydon store was directly affected by the violence and looting that blighted that area of south London last week, and after reporting sales drops in recent weeks it will be pleased that overall trading was not too disturbed by the criminality.

Jonathon Brown, Head of Online Selling at John Lewis, commented: “John Lewis at home Croydon was broken into on Monday night (August 8) and our team worked with the police to monitor the situation closely and, first and foremost, ensure the safety of our Partners and customers.

“The store remained closed on Tuesday, but the team of dedicated Partners worked hard to ensure the shop was ready to trade on Wednesday and we should all be proud of Partners’ efforts in Croydon and across our stores to maintain the high quality of service that we offered to our Croydon customers last week.”

John Lewis Partnership sales, which includes trading from it grocery arm Waitrose, were up 6.4 per cent during the week with its supermarkets posting an 8.4 per cent growth year-on-year.

Department stores have continued to be the weaker half of the partnership and despite online sales rising 35 per cent over the seven days only one John Lewis store which has been open longer than 12 months, its Glasgow outlet, saw trading increase compared to 2010.

Brown added: “Considering the events of last week on our streets and in the financial markets it was a solid performance across the directorates and channels.”

Published on Friday 19 August by Editorial Assistant

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