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John Lewis voted best place to buy a mattress


John Lewis, Warren Evans and Marks & Spencer are the best places to buy a mattress according to a survey from Which?

All three scored top marks for the quality of their products and for ease of arranging delivery.

Britain’s number one department store group received 89 per cent for the Which? customer score, while Warren Evans (85 per cent) and Marks & Spencer (82 per cent) posted good scores.

A John Lewis shopper said: “The knowledgeable staff encouraged us to take our time to choose. There was no sales pressure at all.”

Staff at Warren Evans “explained the differences between the types of mattresses, and the shop had a good selection for us to try out so we could gauge the differences and find ones we liked”, according to one customer who bought a mattress there.

Bed retailer Dreams was rated the worst place to buy a mattress compared to the 12 retailers polled and notched just 59 per cent on the table. Carpet Right, which owns mattress chain Sleepright UK, was second worst at 63 per cent.

Published on Wednesday 19 March by Editorial Assistant

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