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Zalando UK launch thousands of pick-up points

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Online fashion giant Zalando UK has launched thousands of UK pick-up points to improve customer convenience.

People will be able to recieive and return packages from over 3,500 pick-up points across the UK which are open late on Saturday and/or Sunday.

In total, almost 1bn packages are expected to be dispatched in the UK this year.

The pick-up points, powered by logistics firm Hermes, can be found at newsagents, petrol stations and supermarkets. Zalando are aiming to reach around 5,000 locations by early 2015.

“We believe that shopping on Zalando should be a convenient and straightforward experience for the customer. Online shopping allows the customer to browse and purchase at any time of the day and now, with the introduction of pick-up points, delivery and returns are now also less dependent on time restrictions,” commented Robert Schütze, Country Manager Zalando for UK.

He said the firm would launch an app in the UK to “improve user experience on mobile” by the start of this summer.

The UK has seen an unprecedented boom in entrepreneurial parcel delivery and locker companies as online shopping continues to grow. British firm DX Group, which provides next-day and secure delivery services for mail and parcels in the UK and Ireland, raised £200m in a float this February. Polish parcel locker manufacturer InPost, who won a contract with Morrisons this week, is looking to reach 1,500 sites by the end of the year.

Published on Thursday 15 May by Editorial Assistant
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