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Amazon hopes new click & collect service will be a Doddle for customers

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Amazon will launch a click and collect service at rail stations across Britain as it fights back against rival retailers.

It is understood that Amazon will use online shopping collection and returns service Doddle from September.

Rival Argos, who recently grew its like-for-like sales by 4.9 per cent, said the results proved its multi-channel strategy was working. The firm is placing concessions in Homebase stores and tied-up a deal with internet giant eBay last year.

Travel retail is enjoying a purple patch as sales showed a 4 per cent improvement in Q3 last year.

Doddle said it would open its service in London Cannon Street, Bromley South, Brighton, Chelmsford and Woking “soon” while it has opened up at Milton Keynes.

According to research commissioned by Doddle, 59 per cent of UK consumers now use click and collect.

The service is also used by Asos, TM Lewin and New Look.

Robin Gisby, Network Rail’s managing director of network operations said: “Introducing Doddle to stations is a natural next step to help passengers and people who work and live near stations, whose lives are increasingly busy and on the move.”

Published on Monday 23 June by Editorial Assistant
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