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Head of E-commerce

Job Title: Head of E-commerce
Contract Type: Permanent
Location: Hertfordshire
Salary: £70000 - £90000 per annum + Benefits
Start Date: ASAP
Reference: Q88530
Contact Name: Quest Seach Selection
Contact Email: ltk.23266.4032@quest.aplitrak.com
Job Published: August 10, 2012 16:56

Job Description

This rapidly growing retailer, is looking for an experienced and ambitious Head of E-commerce to take overall strategic responsibility for developing its multichannel offering. This includes being responsible for the eCommerce P&L and well as the optimisation of the customer journey for its new website. Responsibilities: * Deliver ambitious sales and growth targets with an increase in conversion rates and spend per head * Understand the needs of the customers ensuring a quality customer journey and user experience. * To be able to see the greater picture and deliver change and innovation to the site and its products * Ensure the online marketing is optimised to its full potential through SEO, PPC and affiliate so profits are maximised * Oversee the fulfilment operation for the website to improve efficiency and level of customer service * Lead and support a large online team to the growth of their eCommerce offerings. Experience Needed: * Proven experience in implementing change to a multichannel retailer * Experience in; site optimisation, user experience, fulfilment and delivery, Customer acquisition, retention and conversion. * Ability to influence at board level whilst being an exceptional communicator * Good profit & loss management experience * Highly commercial and numerate This retailer sees the E-commerce sector as a real growth area and so they are looking for someone with experience of developing a multichannel retailer into a market leader. Please apply below if you feel you have the necessary skills.