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Loyalty Solutions Manager

Job Title: Loyalty Solutions Manager
Contract Type: Permanent
Location: South East England
Salary: £40000 - £50000 per annum + Benefits
Start Date: ASAP
Reference: Q91104
Contact Name: Quest Seach Selection
Contact Email: njs.86686.4032@quest.aplitrak.com
Job Published: February 07, 2013 10:24

Job Description

This leading UK retailer is currently recruiting a Loyalty Solutions Manager, to drive CRM decision making within the business to help the company achieve business targets and drive the market forward. The Loyalty Solutions Manager will be responsible for enhancing current loyalty schemes, through the use of market insight. This role attempts to find new areas within the market, whilst constantly utilising market research and analysis to make further recommendations and changes to current company policy to further drive sales and profit returns. The role works alongside research and data agencies, to further develop CRM decision making within the business to improve customer experience. The responsibilities for the role also include: * To increase participation and customer opinion of loyalty scheme, through use of best-practice market insight * Managing budget of ad hoc research and analysis, ensuring resources are efficiently utilised, constantly attempting to reduce costs where possible To be successful in this role, you will need excellent project management and time management skills. You will need an analytical mind and experience of working within a Retailer, FMCG company or Research Agency specialising in Retail data. You should also have experience of utilising and understanding customer behaviour and trends. The ideal candidate shall also have: * The capacity to interpret and analyse market data in a demanding and insightful manner * Understand commercial aspects and impacting upon businesses * Experience working in a continually evolving team and environment If you feel you have the necessary skills, and want to deliver your insights within a leading UK retailer that is held in high regard in the marketplace, then we would welcome your application. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.