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Global Senior Client Liaison

Job Title: Global Senior Client Liaison
Contract Type: Permanent
Location: London
Salary: £27000 - £36000 per annum + excellent benefits
Start Date: ASAP
Reference: Q92026
Contact Name: Quest Seach Selection
Contact Email: JOK.58265.4032@quest.aplitrak.com
Job Published: July 19, 2013 15:43

Job Description

Global Senior Client Liaison Due to the success of a leading market research company a fantastic position has opened up for a Global Senior Client Liaison. This is a great opportunity as you will be the key contact for a variety of global clients ensuring the design and management of data are aligned with the projects. This role will have accountability for ensuring client satisfaction for all operational aspects of the relationship. You will be working with some of the top leading FMCG clients, being the main point of contact internally and externally. Job Responsibilities: * Work together with your manager alongside client service leaders, account directors and international client directors to achieve revenue targets. * Provide services which meet the clients needs with simple and sustainable processes and products. * Support the design and implementation of new offerings. * Provide category expertise and value added engagement to ensure close partnership with clients. * Being the key point of contact internally and externally. * Ensure client and internal understanding of service , delivery strategy and process execution for assigned clients. * Accountable for supporting clients on the correct escalation and resolution of day to day queries, new business opportunities and on technical requirements. * Attend client meetings and prepare and present independently. Skills Required: * Strong knowledge of FMCG industry. * Confident client facing skills. * Excellent relationship and project management skills are essential in order to be able to liaise across regions and cultures to establish a sound network. * Confident and enthusiastic person who is able to manage a varied and unpredictable workload with minimum supervision. This is an excellent offer with an opportunity for progression as well as working with some of the top FMCG clients. If you thrive for fresh challenges and you think you have skills to hit the ground running please apply asap! We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.