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Customer Service & Till Manager - Knutsford

Job Title: Customer Service & Till Manager - Knutsford
Contract Type: Permanent
Location: Knutsford
Salary: £20000 - £25000 per annum + Bonus + Benefits
Start Date: ASAP
Reference: Q93957
Contact Name: Quest Seach Selection
Contact Email: SSP.08131.4032@quest.aplitrak.com
Job Published: November 02, 2013 22:43

Job Description

Exciting opportunity has arisen within the Home, Garden and outdoor division for a Customer Service & Till Supervisor within the Front-end Service desk. This ultimate role is to optimise this the customer experience in relation to stock, cash and availability. This is done through executing a well structure front-end desk monitoring EPOS, Cash & Till systems are running smoothly to form part of a efficient and well-run store. responsibilities include - * To assist in the supervision of & maintenance of an effective customer service area * Dealing with customer needs and requirements * Leading your people within that department * Working and engaging with the Department Managers. * Provide Price , Sale & Stock report, construct price changes when needed * Work closely with the EPOS Manager * Overseeing Discounts/ /Price Checking * Ensure till staff are fully trained, by the till supervisor. * Investigate all till variances The ideal candidate will have: * Management, Team Leader or Supervisory experience within Front-end, Customer Service, Cash or Till Department or Area within a Retail environment. * Customer Service focused * Have managed & led teams * Has worked with EPOS and stock systems * Great communication and interpersonal experience In return for your hard work, you will be rewarded with a competitive salary and the opportunity to progress within an industry leading retailer. If you feel that you are the right candidate, please apply with an up to date copy of your CV quoting the reference Q93957. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.