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Laboratory Manager

Job Title: Laboratory Manager
Contract Type: Permanent
Location: London
Salary: £30000 - £35000 per annum + benefits
Start Date: ASAP
Reference: Q94576
Contact Name: Quest Seach Selection
Contact Email:
Job Published: February 28, 2014 17:29

Job Description

An opportunity has arisen for an experienced laboratory professional to join a grocery business which continues to be the shining star of the industry. In this role you will direct and deliver an in-house analytical programme for product quality, safety and authenticity risks and a customer complaint management process. You will also manage a small team and coach and support their development. Key responsibilities: * Set up and manage accreditation * To complete analytical tests to support the quality assessment of products by the Own Brand team in an accurate and timely * To manage the process and policy for customer complaints ensuring it is communicated all internal and external parties * To investigate and respond to customer complaints regarding the safety and quality of products and to arrange, where necessary further investigation to agreed timescales * Manage the Laboratory budget * Management of team, including one to ones, training, performance review and development plans Required knowledge, Skills and Experience: * Degree educated in a chemistry or related discipline or equivalent laboratory experience * An understanding of microbiology and sensory science * Experience in working in an accredited laboratory * Excellent organisation and communication skills * Proficient in Microsoft Office packages and web-based systems * Ability to implement change and continuous improvement * Passionate about delivering excellent customer service This is a great progression opportunity for an experienced analyst or supervisor of a food manufacturing laboratory.If you have the skills and experience required then we would welcome your application. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.