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Amazon CEO Jeff Bezos

Amazon is not the enemy of large retail brands: new report

Large retailers are in total control of their relationship with Amazon and should use the e-commerce giant’s wide range of services to grow sales and increase brand awareness.That’s the clear message in a new whitepaper from e-commerce platform Ch...
01:53PM - Wed 23rd April 2014
Andi Grant, Creative Director of Anglo Interiors

Andi Grant hired as Creative Director of Anglo Interiors and Planet Aspects

Retail interiors and manufacturing specialists Anglo Interiors has hired Andi Grant as Creative Director as it aims to grow its business.Grant, formerly Creative Director at SFD, will bring his extensive experience to lead Cambridgeshire-based Ang...
05:24PM - Wed 5th February 2014
Andrew Ferguson, Softworks CEO
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Implementing Workforce Management Technology in retail

Balancing the high cost of labour, with the ever increasing standards of service being demanded by consumers, has meant that retailers are increasingly in need of a workforce management system, to help them effectively schedule and manage their wo...
09:28AM - Fri 7th September 2012
Retailers should embrace bad reviews because displaying them improves their reputation in the eyes of the consumer
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Bad online reviews actually help retailers

If retailers displayed criticisms and complaints from their customers on their websites instead of hiding them away they would benefit from customers spending longer on their sites and improved conversion rates, new research has shown.Although it ...
10:46AM - Thu 26th January 2012
Cross-channel retailing is a winning strategy for fashion firms, according to BT Expedite

Video: Cross-channel retailing a winning strategy in fashion

As the multichannel expert for BT Expedite, I believe passionately that retailers that join up their various customer touchpoints (Store, Web, Mobile, Call-centre, Email, Social etc) and provide great customer service and brand experience across t...
10:10AM - Wed 28th September 2011
Channel Advisor has some tips on how to make your site more visible to online searches (image ©iStockphoto.com/Sodafish bvba)
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Seven ways to save on paid search costs

During tough economic times, it’s even more crucial for online retailers to pay close attention to search engine nuances and take the time to fine-tune their pay-per-click programs. ChannelAdvisor has compiled a list of seven tips to help you get ...
09:36AM - Thu 15th September 2011
Online retailers are bracing themselves for another busy Christmas period in the months ahead (image ©iStockphoto.com/erel photography)
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Christmas comes early for e-tailers: How should they prepare?

This year is likely to see Christmas promotions start earlier than ever before. Already big name high-street retailers such as Harrods and Selfridges have opened Christmas shops to cater to increasing demand, but it is also anticipated that there ...
10:11AM - Thu 25th August 2011
Ian Patterson, Managing Director (EMEA) of DigiPoS Store Solutions
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Creating the business case for mobile

Retailers need to work hard to enhance their in store m-commerce offerings according to Ian Patterson, Managing Director (EMEA) of DigiPoS Store Solutions.It would be fair to say that eCommerce has come a long way since its origins and has managed...
08:46AM - Thu 14th July 2011
DigiPoS' Mobile Shopper
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Retail comment: The growth in outsourcing

Ian Patterson, Managing Director of tech specialist DigiPoS Store Solutions, says retailers cannot afford to take a trial and error approach with their mobile strategy - they must get it right first time.New innovations present opportunities and c...
09:55AM - Thu 7th July 2011
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