Features

In-depth analysis on all the latest retail issues

Feature articles

Overall food inflation was 0.6%, the lowest level since 2006, according to BRC/Nielson
featured artcle

Sainsbury's most expensive of big four supermarkets - new survey

Tesco is the cheapest and Sainsbury’s is the most expensive of the big four supermarkets for essential products, a survey by this publication has found. A weekly shop of 40 products, which included commonly bought items such as Kellogs cornflakes,...
11:48AM - Wed 30th July 2014
Fashion analyst, Anusha Couttigane claims that model David Gandy “does not represent the typical male Marks shopper” Photos by My Soul Insurance and Simon A on Flickr. Slippers are not M&S slippers
featured artcle

This is not just a problem, this is an M&S problem

Two Marks & Spencer’s. Two very different stories. In the same week that the retailer opened a new Simply Food store in Braintree, Essex, one of the UK’s oldest M&S fashion stores in Gravesend closed after being declared no longer financially viab...
08:49AM - Fri 18th July 2014

The Big Interview

Stephanie Horton, chief marketing officer, FarFetch

Farfetch marketing boss: “Everyone is trying to create the offline experience, online”

To some extent, Stephanie Horton is a physical personalisation in the role shift of the e-commerce site. Net-a Porter launched its own magazine in February with employees coming from top publishing houses while Marks and Spencer refreshed its webs...
09:31AM - Fri 4th July 2014
Robert Schütze, UK and Poland country manager, Zalando

Zalando UK boss: “E-commerce is a megatrend that is shaping shopping in a new way”

German tech start-up Zalando has been growing rapidly since its inception in 2008 and grew its sales by 50 per cent to 1.8bn euro last year. In 2013 it managed to break-even for the first time across the DACH region (Germany, Austria and Switzerla...
08:54AM - Tue 17th June 2014

Comment

image(c)iStockphoto.com/DSGpro

The pitfalls and potential of web self-service

Goals and measures are critical when developing a self-service strategy because organisations tend to have an inaccurate view of customer perception and the customer experience. There’s a rather infamous study from Bain where they interviewed orga...
09:08AM - Thu 31st July 2014

How retailers can manage the Prince George effect

Prince George celebrated his first birthday this week, causing a huge increase in traffic for Petit Bateau. George was photographed wearing the childrenswear retailer’s dungarees and the resulting press coverage meant that they quickly sold out.Ma...
09:09AM - Mon 28th July 2014

Advertorials

Amazon CEO Jeff Bezos

Amazon is not the enemy of large retail brands: new report

Large retailers are in total control of their relationship with Amazon and should use the e-commerce giant’s wide range of services to grow sales and increase brand awareness.That’s the clear message in a new whitepaper from e-commerce platform Ch...
01:53PM - Wed 23rd April 2014
Andi Grant, Creative Director of Anglo Interiors

Andi Grant hired as Creative Director of Anglo Interiors and Planet Aspects

Retail interiors and manufacturing specialists Anglo Interiors has hired Andi Grant as Creative Director as it aims to grow its business.Grant, formerly Creative Director at SFD, will bring his extensive experience to lead Cambridgeshire-based Ang...
05:24PM - Wed 5th February 2014
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