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2016 Customer Experience Masterplan

Enhance your customer experience and leverage a holistic approach to your email marketing program with our practical tips.

Customer experience (CX) is not just a buzzword; it's a commitment by the brand to deliver an easy, satisfying online experience to its customers and prospects. But CX doesn't just cover the website experience, it involves ensuring all your digital channels - email, social, landing pages and mobile apps used throughout the customer journey are optimized. Our whitepaper outlines 7 tips for delivering an improved CX using email.


Key takeaways from this whitepaper:

  • Discover 3 guiding principles of great CX
  • Learn why 1:1 messaging that uses data, technology and automation is crucial
  • Harness the strength of persuasion and psychology in your email programs
  • Explore inspirational examples from top brands

DOWNLOAD NOW


Best wishes,

The dotmailer team

E: team@dotmailer.com

​T: +44 845 337 9170