Optical group Specsavers has signed a deal to refresh its warehouse management systems with technology solutions provider RedPrairie, it confirmed today.
RedPrairie’s warehouse, workforce and event management systems will be rolled out at ten key international sites, the first being Hong Kong this year and at the remaining sites in Australia, Hungary and the UK over the next two years.
Specsavers is hoping that the replacement of legacy systems will increase productivity and improve accuracy & visibility of inventory across its global distribution network.
John Lister, Specsavers’ Chief Information Officer, said: “With over 1,500 stores and 26,000 staff, we are a fast growing business that is dependent on robust and effective technology to enable us to provide great service to our customers.
“We were looking for a solution that we could easily integrate into our existing architecture and, following a thorough assessment of the available options, RedPrairie’s technology and functionality were identified as the best fit for the company.”
A report by research company Verdict published in March showed how supermarkets have eaten into the market share of optical specialists over the last six years, and Specsavers will hope that improvements to productivity and efficiency can help halt this trend.
The retailer also signed a new technology deal with Software Quality Systems in February to help its growth plans.
Electricals specialist Carphone Warehouse became another confirmed client of Red Prairie last week as the provider expands its operations across the retail sector.
Martin Hiscox, Managing Director and President International at RedPrairie, said: “We are excited to be working with such a dynamic retailer.
“The functionality of our solutions and the knowledge and expertise of our people will enable Specsavers to drive forward its global expansion programme and deliver a better customer experience to its customers.”