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Lloydspharmacy continues multichannel evolution with new app


Lloydspharmacy has today launched its first ever smartphone app as it continues to develop its multichannel business.

The health & beauty retailer and community pharmacy group’s new product allows people to assess their risk of having diabetes and the program is based on the tests available to customers in the company’s stores nationwide.

Developing a mobile app is just the latest example of Lloydspharmacy’s move into multichannel retailing following last week’s launch of a new retail website and an Online Doctor service, and comes soon after the retailer launched a click & collect facility alongside tech solutions provider Torex the week before.

Commenting on the new technology, pharmacist and diabetes expert at Lloydspharmacy Alison Freemantle commented: “By developing the app, we are making it easier and more accessible for people to understand their risks and take steps to reduce it if necessary.

“This is the first time Lloydspharmacy has developed a health-check app and we’re optimistic its success will pave the way for people to use new technology to manage their own health.”

Customers can download the new tool from the Apple App Store and Android Marketplace, and will be able to find out if they have a low, medium or high risk of developing diabetes based on lifestyle and health questions.

Relevant advice will be issued based on the results, and those at high risk will be invited into their local Lloydspharmacy store for a free blood glucose test. The app has been launched ahead of Diabetes Week, which runs between June 12th and 18th.

In addition to the unveiling of new websites and e-services, the company acquired the online doctor service in March.

Lloydspharmacy’s new Managing Director Tony Page, who was appointed to the role in January this year, has moved quickly to modernise the company and to position the business for further growth in the months ahead.

Published on Thursday 09 June by Editorial Assistant

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