Online delivery management specialist Metapack has confirmed today the appointment of Bob Willett, former CEO of Best Buy International, as Chairman of its board.
Specialising in global multi-channel growth strategies, Willett launched his retail career in store management at Marks & Spencer and during his career has also held executive positions with King Fisher PLC, been Group CEO of the Gateway corporation and Managing Director of Littlewoods stores..
Patrick Wall, MetaPack Founder and CEO, commented: “Retailers understand the critical importance of effective and timely delivery, as evidenced by our customer base and key industry figures,” he said.
“Bob Willett is an invaluable addition to our board as we strive to become the preferred delivery solution in the UK, and develop into a truly global platform.”
Willett’s appointment follows an investment of £2 million in the business by Former Tesco CEO Sir Terry Leahy, who now offers advice to the Metapack CEO and its Chief Operating Officer Karl Wills.
Leahy’s ten per cent stake in the business sees him working alongside investment organisations William Currie Group and Artemis, which also have a stake in the e-commerce and multichannel business.
Previously global managing partner for Accenture’s Retail Practice along with his numerous other positions, Willett is looking forward to his new role at Metapack.
“My time at Best Buy and Accenture, has taught me the power and benefit of looking at every process through the lens of the customer and maximizing this experience wherever possible,” he explained.
“MetaPack plays a vital part in delivering that superior customer experience, enabled by its unique technology through to the last mile. I’m delighted to be working with such a capable Board and management team, adding to the diversity of experience and skills provided by Sir Terry Leahy and Patrick Wall, Founder and CEO.
“MetaPack is well positioned to support its retail and carrier partners, further innovate its capabilities and continue to provide consistently superior service where it is an imperative.”