The Customer Experience Exchange


Date: 4 – 5 July, 2018
Location: London
Contact Details: | tel –  +44 (0) 207 368 9484

Optimising your instore and ecommerce strategies to create a seamless customer experience.

The Customer Experience Exchange for Retail is not a typical conference and there are some key distinguishing features that provide you with a truly unique forum in which to participate

  • Attendance is exclusive – Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking for our delegation and speakers.
  • Strategic conference sessions – The intellectual content of the conference programme is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research.
  • An itinerary customised to your current business objectives – Exchange participants customise their agendas by selecting conference sessions, Think Tanks and one-on-one meetings with solution providers that they are most interested in meeting and networking with.
  • One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess the solutions and services that are available to help them achieve their business objectives. For a full list of the solution providers participating please visit our solution provider’s page:

As a leading executive in this market, we understand that your time is valuable, which is why at the Customer Experience Exchange for Retail you will customise your own itinerary to reflect your current initiatives, priorities and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive Think Tank discussions, and other innovative networking opportunities.

We are working with a leading group of experts from across the globe, to compile an impressive peer-to-peer faculty, with brand new case studies from some of the largest and most cutting edge corporations.


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