Amazon partners with Next in click-and-collect service

Next Amazon
// Amazon partners with Next to launch new Amazon Counter service
// It essentially allows Amazon customers to collect online orders from a choice of hundreds of Next stores

Amazon has partnered with Next to launch a new service that allows customers to collect parcels from pick-up points from the latter’s high street stores.

Launching at hundreds of Next stores in the UK, shoppers who use the new system – called Amazon Counter – will be able to choose a pick-up point when they reach the check-out on the Amazon website.

Customers will receive an email notification and a unique barcode once their parcel has arrived at their chosen Next store.

They then have 14 days to collect their parcel.

Next chief executive Lord Wolfson said the new service would help the fashion giant stay relevant in a tough retail environment.

“The ability to collect Amazon parcels from hundreds of Next’s UK stores provides a helpful and exciting new service for UK consumers,” he said.

“Amazon Counter combines the internet’s power to offer unprecedented choice with all the convenience of local stores.

“In a tough retail environment, our aim is that Amazon Counter will contribute to the continued relevance and vibrancy of our stores.”

Amazon’s Counter system is in addition to Amazon Lockers, which already exist outside some supermarkets and other locations across the UK as an alternative self-service delivery option.

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  1. “Next chief executive Lord Wolfson said the new service would help the fashion giant stay relevant in a tough retail environment.”

    Apart from the fact that this has been something available in other locations for years. Typically they are found at out of town places, such as the big supermarkets near motorways so people can grab the package on their way home, instead of needing to go into the town centre.

    My local one is a 10 minute walk away at a petrol station.

    This is just another example silly example of a disconnected exec, thinking they are doing something very tech savvy.

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