UK retail health improved in Q3, but it’s not out of the woods yet

UK retail health improved in Q3, but it's not out of the woods yet

The general health of the UK’s retail industry improved in the third quarter of the year as pent up consumer demand saw it bounce back from the record-low second quarter.

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Making people your CX secret weapon

How do John Lewis, Waterstones and Lush make store staff their greatest assets? People are happier returning to stores now than they were after the...