Co-op hires Phil Barker as new customer experience boss

Co-op hires Phil Barker as new customer experience boss

The Co-op has appointed Phil Barker as its new head of customer relationship management (CRM) and customer experience.

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Get ahead of your competition: Luxury Sector 2022 Report

The trend is clear: online is set to become the leading channel for luxury purchases by 2025. Online shopping for luxury goods increased in value by 50% and nearly...