Kingfisher chief customer and digital officer JJ Van Oosten talks to Retail Gazette about why investing in online and prioritising consumer needs has been crucial to the home and DIY retail giant’s success – especially in the wake of Covid-19. B&Q Screwfix
Big Interview: JJ van Oosten, chief customer and digital officer, Kingfisher
Feature Resource
It’s time to get retail transformation-ready with the help of TalkTalk...
You don’t need us to tell you that the retail world has undergone some pretty major shifts recently, particularly during and in the aftermath...
