Small retailers optimising their business for customers to purchase on mobile will lead to a Christmas to remember.
75% of marketing leaders admit they don’t understand changing consumer behaviour, according to a new study into loyalty.
Head of the Work and Pensions Committee Frank Field penned two letters concerning retailers pension deficits this week.
Many retailers face the question of how to adapt if simply selling "stuff" is the basis of their business model. Will Palmer says one way to address this is to focus on how customers experience what you sell.
Feelunique's Tom Newbald pens his tips on why increasing online engagement with and between customers leads to better conversion and transaction rates.
Alibaba's UK boss David Lloyd writes about what Western retailers can learn from what is possibly the biggest event on China's retail calendar.
Facebook's head of planning Ian edwards explains why it's okay to start marketing campaigns early, and provides insight into mobile shopping habits and customer behaviour.
Trade Minister Baroness Rona Fairhead explains ways in which the government is making it easier for retailers to crack the lucrative Chinese market.
Marcin Karnowski, who is Google EMEA's marketing director of small-to-medium sized businesses, explains ways in which UK retailers can lift their online game so they don't lose customers at the online checkout.
Lynda Mills, the director general of the Direct Selling Association, explains why the industry as a whole needs to take more notice of the way retail is becoming more social.