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Customer Supply Chain Controller

Job Title: Customer Supply Chain Controller
Contract Type: Permanent
Location: Hertfordshire
Salary: £24000 - £27000 per annum + Bonus
Start Date: ASAP
Reference: Q92112
Contact Name: Quest Seach Selection
Contact Email:
Job Published: March 11, 2013 11:36

Job Description

Customer Supply Chain Controller Q90646 £24,000 - £27,000 + Bonus + Benefits Hertfordshire Leading FMCG business currently requires a Customer Supply Chain Controller, who will be responsible for managing customer orders from receipt through to delivery at customer destination incl. billing and ensure on-time/in-full service level according to the businesses standards. The main purpose to this role is to ensure all customer orders are executed within the agreed SLA’s and to ensure the smooth running of the supply chain. * Pro-active communication and relationship with internal customers as well as 3rd party logistic provider by being respected and trusted business partner and functional expert. * Support and assist commercial operations in Europe. * Manage customer orders from receipt of order through to delivery at customer destination including billing. * Work closely with 3rd party logistics provider (3PL) to achieve on-time and in-full delivery service to customers. * Manage order shortages, delivery failures and other impacts as well as stock return process in cooperation with 3PL. * Manage pro-actively potential short term stock shortages and allocation process in cooperation with the internal planning team and customers. * Create and maintain customer master data in SAP. Successful candidates, will ideally have experience within customer service, order management and/or logistics, also working with retail customers in FMCG area would be preferred. You will have outstanding team-working ability and excellent analytical skills with the ability to assimilate large amounts of data. You will be able to articulate results and ideas in a concise manner to both internal colleagues and external clients. They will have the capacity to deliver outstanding consulting work while being focused on more than one project at a time. This Leading FMCG client requires a strong academic background, candidates with a small amount of experience in a top-tier consulting or leading blue-chip firm may also join at this level. Excellent IT Skills especially in Excel and knowledge of SAP or a similar planning system would be an advantage. We request that candidates send their CV as a Microsoft Word document where possible. Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.