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Hear why brands around the world trust NewStore.

Deliver modern, mobile-first shopping experiences that delight your customers. Drive ROI back to your business across all customer touchpoints—in-store, online, and on mobile. Book a time with our team to learn how we can help transform your business with our omnichannel solutions.

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2023 Omnichannel Leadership Report: Global Edition

 

A look at the current state of omnichannel in six global retail markets: Australia, France, Germany, Italy, Spain, and the UK. 

Our mystery shoppers audited online, mobile app, and in-store shopping experiences to understand overall omnichannel competence across geographies.

The report also:

  • Assesses the availability of retail solutions and services
  • Reviews the seamlessness and ease of use of each capability
  • Gives a comparative view of omnichannel around the world
  • Identifies the leading omnichannel brands across regions
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Data Highlights

Of brands offer click-and-collect

Of brands offer buy online return in-store

Of brands have a mobile shopping app

Of brands accept contactless payments

Request Your Custom Report

Was your brand in the global edition of the 2023 Omnichannel Leadership Report? We can produce a research presentation for you that includes:

  • Your overall report score % and data highlights
  • A competitive benchmark of your omnichannel capabilities
  • New revenue-driving capabilities to unlock
  • First-person feedback about your customer experience

Request a custom report below to learn how your brand performed. You can also email us at OLR@newstore.com.

Note: A verified work email address is required to receive any brand’s data.