In the UK, retailers have a serious crime problem. While physical shoplifting offences are still worryingly high – data from the Office of National Statistics (ONS) suggests 26% of retailers experienced in-store customer theft in 2023 alone – it’s the threat of digital fraud that’s driving major losses across the industry. In fact, so severe is the issue, that according to the Centre for Economics, Business and Research (CEBR)’s data, the UK retail sector lost an eye-watering £11.3bn to fraudulent activity last year alone.

Retail Gazette, in partnership with our friends at payment experts Elavon, are here to give you all of the information you need to understand how fraudsters are eyeing up your business, and offer some advice on how to counter these threats.

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Not only do you risk losing out financially to the criminals, you face large fines from the authorities if it turns out you’ve been negligent in protecting card data. On top of that, you face a loss of reputation.

– Brian Kinsella, senior regional fraud manager at Elavon Europe