Games Workshop hands £12m to staff after bumper year

Games Workshop hands £12m to staff after bumper year

annual pre-tax profits were set to nearly double to at least £150 million, up from £89 million the previous year
The Entertainer launches first store In Spain

The Entertainer launches first store In Spain

The Entertainer has opened its first store in Spain, following a rebrand of its Poly store in Valencia.
Gear4music trading update covid-19 pandemic

Gear4music sales smash £157m as Brits turn to musical instruments

Gear4music has witnessed a full year sales rise of 31 per cent to £157.5 million thanks to an increase in people playing musical instruments during Covid-19 lockdowns.
The Entertainer Gary Grant

The Entertainer to reopen with dedicated quiet hours

The Entertainer has revealed its stores in England will be reopening from Monday with extended Quiet Hours.
Bluewater Landsec Rob Hardie The Luna Cinema George Wood

Bluewater to boost footfall post-lockdown with drive-in cinema

Bluewater is set to host a new drive-in format The Luna Cinema from April 12, as part of plans to boost the customer experience as the end of lockdown nears.
WHSmith hails "better than expected" performance since January

WHSmith hails “better than expected” trading since January

WHSmith has hailed a "better than expected" trading performance since January as online demand helped bolster its overall sales.
Topshop staff discover job losses through social media

Topshop staff discover job losses through social media

Thousands of Topshop store staff were only officially informed that their jobs were likely to go two hours after Asos (...)
Waterstones CEO James Daunt warns of store closures if business rates holiday not extended

Waterstones CEO warns of store closures if business rates holiday not extended

Waterstones chief executive James Daunt has issued a warning that the retailer could shut down some stores for good (...)
The Entertainer click-and-collect Christmas Gary Grant

The Entertainer offers click-and-collect until Christmas Eve despite Tier 4 restrictions

The Entertainer has ensured customers it will be offering click-and-collect until midday on Christmas Eve, including in areas under Tier 4 restrictions.
JD Sports Dunelm Ocado report

UK retail CEOs earn among highest multiples of employees’ wages

A new report has shown that UK retail chiefs earn among highest multiples of their workers’ wages.

Feature Resource

Making people your CX secret weapon

How do John Lewis, Waterstones and Lush make store staff their greatest assets? People are happier returning to stores now than they were after the...