Oxford Street retail void rates

Oxford Street retail void rates remain at 17% despite reopenings

Oxford Street retail void rates have reportedly risen to 17 per cent due to the increase in online shopping as well as the fallout from the Covid-19 pandemic.
Card Factory trading update

Card Factory swings to £14.6m loss after year of lockdowns

Card Factory has recorded losses of over £14 million in the year to January 31 after store closures during lockdowns decimated full-year sales.
Pets at Home Social Value Report

Pets at Home to become “most responsible” business with new strategy

Pets at Home has launched its second standalone Social Value Report, and the first since finalising its new social value strategy "Our Better World Pledge" in October last year.
Fisher-Price has recalled a further 270,000 products linked to infant deaths as it stands accused of ignoring numerous safety warnings in damning report.

Fisher-Price accused of ignoring safety warnings leading to dozens of infant deaths

Fisher-Price has recalled a further 270,000 products linked to infant deaths as it stands accused of ignoring numerous safety warnings in damning report.
Government announces new watchdog to protect workers’ rights

Government announces new watchdog to protect workers’ rights

The UK Government has announced it will create a new watchdog to protect the rights of workers and clamp down on (...)
Post Office launches campaign to stop cash disappearing from high streets

Post Office launches campaign to stop cash disappearing from high streets

The Post Office said that about eight million adults have said they would struggle day-to-day without cash, while 1.4 million (...)
2/3 shopworkers who report incidents say no help was provided

2/3 shopworkers who report incidents say no help was provided

Two-thirds of shopworkers who reported incidents of abuse or violence have suggested that no help was given to them (...)
trade credit reinsurance scheme

Retailers call on gov’t to extend credit reinsurance scheme

Retailers across the UK are calling on the government to extend the trade credit reinsurance scheme, which guarantees insurance amid speculations that businesses may be unsupported when it ends.
Furlough rates plummet to lowest figures this year

Furlough rates plummet to lowest figures this year

The Treasury has said its plan to protect jobs during the Covid-19 pandemic “is working” following a drop in furlough numbers.
Businesses looking to secure major government contracts worth over £5 million will now have to pledge to be net-zero by 2050 from September this year.

Businesses to pledge to be net-zero by 2050 for major govt contracts

Businesses looking to secure major government contracts worth over £5 million will now have to pledge to be net-zero by 2050 from September this year

Feature Resource

Making people your CX secret weapon

How do John Lewis, Waterstones and Lush make store staff their greatest assets? People are happier returning to stores now than they were after the...