Toolstation has partnered with eLocker to install 17 collection lockers outside its Toolstation Go store in Battersea.
The lockers are designed to offer customers a faster, more convenient way to shop 24 hours a day, seven days a week.
Once shoppers’ orders are made through Toolstation’s website or app at any time during its business hours, they will be notified and they can collect it with a code on their phone “whenever suits them”.
The eLocker format turns the click and collect option into a self-service option format that customers can run from the convenience of their mobile, according to the business.
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The new option builds upon Toolstation Go’s ambition of “delivering the ultimate in customer convenience” since opening in Battersea earlier this year.
Toolstation Go Battersea also features digital kiosks that enable customers to skip the queues, browse its range and place orders to be collected at the counter.
If the collection locker trial proves successful, the retailer will potentially roll this feature out to further stores in the future.
Toolstation customer director Chris Other said: “The installation of eLocker will deliver a quick and convenient shopping experience without compromising on the high level of service that customers know and trust Toolstation for.
“We know how busy and time-poor tradespeople can be, and our around-the-clock service aims to streamline work schedules and provide customers with the flexibility they need to oversee their next project or job.”
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