Monday, September 25, 2017
Jace Tyrrell

Big Interview: Jace Tyrrell, CEO, New West End Company

The “Golden Triangle”, which the chief executive of the New West End Company (NWEC) Jace Tyrrell joked “is not actually a triangle at all”, contributes around £11 billion in GDP to the UK’s economy.
Gillian Drakeford Ikea

Big Interview: Gillian Drakeford, UK Country Manager, Ikea

Regardless of its association with Sweden, Ikea has a solid and loyal foundation in the UK. An integral part of that is Gillian Drakeford, the country retail manager.
Theo Paphitis

Big Interview: Theo Paphitis

As a retail tycoon who built his £250 million fortune from nothing, plus a nine-year stint on BBC's 'Dragons' Den' — Theo Paphitis needs no introduction. He sits down with the Retail Gazette in the latest Big Interview.

Big Interview: Andrew Jennings, Chairman, The Prince’s Trust Retail Leadership Group

A huge proportion of the UK’s workforce comes under the retail umbrella, with roughly 2.8 million employees across 300,000 retail outlets.An important part of...
Jo Causon

Big Interview: Jo Causon, CEO, The Institute of Customer Service

In the modern world, it will prove very difficult for many of us to remember the last day we had where we did not...
Cath Kidston

Big Interview: Lynn Ritson, Global Ecommerce Director, Cath Kidston

In the Brexit age, leading business minds are set on what the UK has to offer the rest of the world. The country's natural resources...

Big Interview: Adele Cooper, UK & Ireland Country Manager, Pinterest

Social media is playing an increasingly significant role in the world of retail. Take London Fashion Week, for example. Once an invitation-only affair, it has...
Kim Bayley, CEO, Entertainment Retailers Association

Big Interview: Kim Bayley, CEO, Entertainment Retailers Association

Last year was an incredibly turbulent year for retail. From the downfall of many historic retailers to the ailing fashion industry, to the paradigm...
Nahal Yousefian

Big Interview: Nahal Yousefian, International VP Culture and Engagement, Tesco

Huge multinational companies need far more than a good product base and supply chain, they must also lead the way in understanding the intricacies...
Disney retail

Big Interview: Francesca Romana Gianesin, Fashion & Lifestyle VP, Disney

Disney is a company so synonymous with popular culture that it's often hard to categorise. Having undertaken a monumental expansion process in the past...

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Feature Resource

Rise of the Robots: Machine Learning & the Future of Commerce

BREAKTHROUGH THE HYPE: UNCOVER THE REALITY OF AI Gartner research estimates that artificial intelligence (AI) bots will power 85% of customer service interactions by 2020....