Consumer Shopping Trends in the Age of COVID-19

Preparing for Peak Season The effects of Covid-19 are continuing to make their mark on the retail industry. As we enter a new phase in...

Plan for Black Friday and beyond

Turn Black Friday bargain hunters into loyal lifetime customers During what’s been a challenging year for many retailers, Black Friday is an opportunity to drive...

Retail Marketing Makeover: A How-To Guide

New trends. New designs. New consumer buying habits. It can be exhausting to keep up with all the trends in retail marketing. We've created this guide...

Mobile payments trends and influences 2020

The mobile payments revolution is unstoppable Our obsession with mobile payments is here to stay. By 2022, more than 2.7 billion of us will use...

Why Findability Is The Key To 5X Conversions

Site visitors who search are 2X more likely to convert. Yet, nearly 30% of visitors are frustrated with irrelevant product results. In contrast, the...

Payments in a Pandemic – and Beyond

UK retail executives have highlighted the rapid change experienced by their industry as a result of the coronavirus pandemic, with a focus on a...

The new festive shopping report

Find out what consumers are looking for in their seasonal shopping experience in our New Normal Festive Shopping Report. Get insights from our poll of 2,000...

Digital Commerce doesn’t have to be complex

Don’t get lost in the noise. With more demands on workflow processes and the necessity to strengthen a brand’s digital offering, OMIO PIM is...

The State of Commerce Experience report

The State of Commerce Experience analyses the digital commerce landscape before and during the COVID-19 crisis. This comprehensive study, conducted by Forrester Consulting on behalf...

How the Race to Connected Retail is Heating Up

Why the coronavirus showed the importance of connected retail experiences, and what it means for 2020 peak trading. The webinar provides a summary of the...

Feature Resource

The Big Picture: the role of video, photography, and content in...

With the retail sector facing some of its biggest challenges ever and transitioning to even more of a digital model, customer experiences have become...