Wednesday, October 17, 2018

CX Trends & Strategies For Retailers – Market Report

The Human Touch Unlocking the Power of Conversational Marketing In their latest research iAdvize and Internet Retailing demonstrate how and why retailers should strive to become...

Digital Evolution & CX: What Will You Focus On?

CX isn't a hot topic for nothing, as unlocking your customer's journey through powerful user experiences can bring tangible benefits to your business. We are excited...

This Black Friday Is About Speed And Driving Demand

Black Friday on autopilot How High volume brands are automating the holidays We asked major high-growth, high-volume retailers how they had wildly successful Black Friday sales...

[Lookbook] The Best And Worst Holiday Emails For Retailers

Holiday Email Lookbook Need a little holiday email marketing inspiration? Start with a look back at what happened last year. To get a firsthand look at...

European Shopper Trends report for Q2

In their latest report, ShopperTrak provide statistical insight and commentary on shopper behaviour across key European countries during Q2 of 2018. Key findings: Several European...

The retail CMO’s guide to Christmas 2018

Things are tough in retail right now. Administrations, Amazon, CX, AI, a weak pound...it's a lot. But we’re here to spread some Christmas cheer. The retail...

Black Friday on autopilot

How high-volume brands are automating the holidays We asked major high-growth, high-volume retailers how they had wildly successful Black Friday sales last year. They took us...

[Research] Do you know where your customers are? 

ONLINE OR IN-STORE? EXPLORING THE SHIFT IN OUR SHOPPING BEHAVIOUR How frequently are people shopping these days? Which channels do they prefer? What’s their motivation? These...

Four Pillars of Customer Loyalty – 2018 Loyalty Forecast

Why 1 In 3 Shoppers Don’t Care If You Call Them By Their Name Shoppers are demanding. With an oversaturation of online and in-store options, any...

Visual Transformation: Creating High-Impact Customer Experiences

In the digital age, consumers expect a customer journey that goes above and beyond. With this in mind, Magento has partnered with Zmags to...

Feature Resource

What will your workforce want and need,  now and in the...

Today's on-demand consumer mentality means businesses now operate in an ‘always-on’ economy. To meet customer demand for 24/7 access to products and services, businesses...