Monday, January 22, 2018

AI and the Customer Experience Revolution

Corporate investment in artificial intelligence is skyrocketing, forecast to reach $12.5 billion in 2017. Though self-aware, super-intelligent computers still only exist in fiction, applied...

Commerce Trends 2017-2018: Your Secret Sauce

Key insights into retail success stories revealed... Take a moment out of your busy day and see how others are navigating the challenges of delivering...

The Essentials of Turning Abandoned Carts Into Sales

With so many cart recovery solutions to choose from how do you decide which one offers the options you need? Ask yourself this: Do...

European Shopper Trends Report: Q3 2017

European Shopper Trends Report: Q3 2017 Bringing you the latest consumer behaviour trends from across Europe. Welcome to our latest Global Shopper Trends report, which offers...

2018 Digital Trends [On-demand webinar]

How to Unite Teams, Data and Analytics for Future Success CX pros and developers alike are tasked with responding to today’s new advances in technologies...

How to catch customer payment niggles

The average British retailer loses 37,000 baskets a year. All because of something small, something that’s not quite right. The online store doesn’t feel like the...

2017 UK Retail Report

In a world where people can do all their Christmas shopping from their sofa, how will you entice them to your store? The good news...

Leveraging Loyalty: How UK Merchants Are Earning Consumer Trust

83% of UK shoppers say loyalty depends on trust. Do your shoppers trust you? Virtually every retail business understands that customer loyalty is paramount to...

Coca-Cola: Making Sales & Operations Come Alive with Data – On-Demand Webinar

Optimising your manufacturing process can be a difficult challenge, especially if you have a data quality issue. Watch this webinar to learn how Coca-Cola...

Is Your Online Checkout Losing You Sales?

85% of retailers say they lose sales because of payments issues at the checkout. Sounds familiar? There's a lot to love about online shopping but it...

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Feature Resource

Fixing Failed Deliveries: Improving Data Quality in Retail

How to Fix Failed Deliveries Don’t panic. It’s easier than you think. 65% of retailers identify failed or late deliveries as the most significant cost to...