Dixons Carphone begins outsourcing call centres
Dixons Carphone has revealed a new initiative to help increase its customer satisfaction score as well as improve cost efficiency
John Lewis becomes first major retailer launch male-only makeup concession with War Paint
John Lewis has become the first major retailer to launch a makeup counter just for men which has reportedly seen “amazing sales”.
Lidl expected to launch UK online shop this year
Lidl could soon launch an online delivery service in the UK initially delivering wine, spirits and non-food items to shoppers.
Amazon “terminates” employees for sharing customer data with third parties
Amazon has “terminated” a number of employees who were found to have sold customer data to third party sources.
Dixons Carphone slapped with maximum possible fine after 14m customers’ data stolen
Dixons Carphone has been slapped with a £500,000 fine by the Information Commissioners Office (ICO).
Alibaba praised by Chinese LGBT communities for depiction of same-sex couples despite government dissuasion
Alibaba is being praised by Chinese gay communities after releasing an advert featuring same sex couples in spite of government
Amazon selling politically sponsored products despite pledging ban
Amazon has been found to be selling a range of politically sponsored products on its website despite prohibiting them.
PC Specialist advert banned by ASA for pushing gender stereotypes
Bespoke computer retailer PC Specialist has had its advert banned by the Advertising Standards Authority (ASA).
Selfridges partners with Highsnobiety to launch “first of its kind” pop-up store The Co.Lab
Selfridges is partnering with Highsnobiety to launch a “first curation of its kind” pop-up store to showcase new products, art, f
Amazon to open physical stores in Germany
Amazon is planning to open physical stores in Germany marking the latest battleground in its bid to expand into bricks-and-mortar
Feature Resource
Optimise Your EAS Systems with Predictive Analytics – eBook
Learn How Retailers are Making Their Shrink Management Systems Work Smarter
The fast-changing world of retail has placed new pressures on store leaders to improve...
