Tesco apologises after “error” causes thousands to be overcharged
Tesco has apologised after a “technical error” caused potentially thousands of customers be charged twice or even three times for their payments.
Amazon launches new Kickstarter-style “Built It” concept letting shoppers vote on which products it...
Amazon has launched a pioneering new Kickstarter-style programme asking shoppers to vote on experimental products they want to see it build.
PS5 and Xbox scalpers have bought 10-15% of all consoles making $58m in profits
PlayStation 5 and Xbox Series scalpers have bought an estimated 10 to 15 per cent of all consoles since launch, making millions in profits.
Amazon is being sued by New York’s attorney general over its COVID-19 response
Amazon is being sued by New York’s attorney general who argued its extreme profit margins “came at the expense of the lives, health and safety of its frontline workers”.
New ‘click & collect cash’ pilot to be launched next month for vulnerable shoppers
A new “click & collect cash” service is set to be trialled next month in the latest effort to ensure vulnerable communities still have access to physical money.
Ebay’s $9.2bn sale of Gumtree under threat as CMA steps in
Ebay’s $9.2 billion sale of Gumtree could be placed under an in-depth investigation by the UK’s competition watchdog over concerns it could reduce competition.
Ocado voted one of the UK’s worst digital experiences
Ocado has the second worst online experience of all UK supermarkets according to a damning new survey.
Amazon is using “dystopian” app to keep delivery drivers under constant surveillance
Amazon has been using an app to keep delivery drivers under “constant surveillance” for a number of years, sparking yet more concerns over its employees’ privacy rights.
PS5 scalpers fight back against “bad press” stating they “help people make money”
PlayStation 5 scalpers which are continuing to make it near impossible for average customers to get their hands on a console say they are not happy with their “bad press”.
Big Interview: James Kitto, Vice President of Sales, Samsung
Retail Gazette discovers Samsung VP of Sales James Kitto's plans to help the tech giant prosper amid the Covid-19 pandemic.