Payment

Tesco to pay customer bank charges after glitch pushes many into the red

Tesco has issued an apology after a malfunction in its payment system delayed payment processing by three months.
Kantar Consulting

Hands On with the Perfect Category VR technology

WHAT IS IT? Kantar Consulting’s new virtual reality experience is a tool which allows brands, suppliers and retailers to lay out an entire store within...
Patent

Amazon awarded patent for wristband to track workers

Amazon has been awarded a patent for a smartwatch-like wristband which tracks its warehouse workers movements.
Maplin pay later

Maplin adopts ‘order now, pay later’ scheme

Maplin has adopted a new scheme where customers can pay later or spread the cost over time for items ordered online.
Amazon Go

Amazon Go’s flaws exposed as journalist accidentally shoplifts

Despite Amazon Go only being open since Monday, some major problems have already arisen as journalists accidentally shoplift.
Depop

Depop secures $20m to fund global expansion

The social shopping app Depop has secured $20 million in series B funding to accelerate global expansion.
Dixons Carphone CEO

Dixons Carphone sales up as it appoints Shop Direct’s Alex Baldock as new CEO

Dixons Carphone has posted a jump in revenue over its Christmas trading period while announcing Alex Baldock as new CEO.
Dixons Carphone

Dixons Carphone expected to post slowing Christmas sales

Technology retailer Dixons Carphone is expected to report slowing sales amid its Christmas trading report next week.
Waitrose

Waitrose chaos as card machines fail

Waitrose has received a raft of complaints on social media following a card system failure across its UK stores.
Maplin update

Maplin losses widen after “transformational” year

A "transformational and challenging year" for Maplin has seen its pre-tax losses widen despite an increase in sales.

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Feature Resource

The Definitive Guide To Increasing Email Revenue

What’s your most profitable channel? For most retailers, it’s email. It’s so effective that for more than two-thirds of marketers surveyed by Sailthru, increasing revenue from email...