Saturday, February 23, 2019

Why are SME Retailers Outshining Bigger Brands in the Personalisation Battle?

A recent survey by Which? asked UK consumers to rate their online shopping experiences with retail websites they had shopped with this year. Customers praised...

This Christmas, give your store teams the gift of higher conversions

Across Europe Christmas gift-buying is gathering pace. British consumers spend the most per person on Christmas in Europe, according to Deloitte research, closely followed...

5 Minutes With Michael Langguth, Co-Founder, Poq

Can you tell me about Poq and what it does? The app commerce company. Poq is a software-as-a-service (SaaS) platform that empowers retailers to create...

Roundtable: Retailers, app commerce and a new type of competition

In terms of mobile app usage, retailers are not just competing with other retailers — they are also battling with social media networks, news...

COMMENT: Call Off the Search: Five Top Tips to Banish the Queues this Christmas

Not only is the chaos of queuing tedious for shoppers, but it also gives staff a headache as lines of frustrated customers snake towards...

How retailers are using social media to manage and improve the customer experience

Platforms like Twitter and Instagram have evolved into an essential resource for any business offering unlimited opportunities

5 Minutes With Eloise Sheppard, Managing Director, Call Systems Technology

Eloise is managing director of Call Systems Technology (CST), the UK's leading technology supplier for the hospitality industry.

5 Minutes With Julia Redman, Head of Buying – kids, mens, home, M&Co

Julia is a judge on the License This! competition, which is run by Brand Licensing Europe.
Karen Hewitt

5 Minutes With Karen Hewitt, Co-founder, Character.com

Karen is the co-founder of Character.com, an online retailer specialising in selling licensed product.

5 Minutes With Marie Sagarzazu, Head of UK, iAdvize

Tell us a bit about the iAdvize story It all started in 2010 with Julien Hervouët and Jonathan Gueron. They used to work together at Zlio,...

Feature Resource

Your guide to thriving in the Amazon era

Surviving the Amazon Effect Amazon’s move into the business-to-business market is having a profound impact on many manufacturers and wholesale distributors—even those that do not...