Roundtable: The state of social media in retail 2019

Hootsuite has released its report on The State of Social Media in Retail 2019.
Inriver CEO

5 Minutes With Thor Johnson, CEO, inRiver

Tell us about the inRiver story. inRiver was founded in 2007 in Malmö, Sweden. We’ve been helping ecommerce organisations create great experiences for their customers...
Amazon effect

Are you equipped to survive the Amazon effect?

It's no secret that Amazon and other ecommerce and tech innovators continue to raise the bar when it comes to customer expectations. Retailers can thrive...

Roundtable: Assessing customer engagement during retail’s peak trading

Retail Gazette and iAdvize hosted a roundtable assessing customer engagement tactics during this busy time of year.

Why are SME Retailers Outshining Bigger Brands in the Personalisation Battle?

A recent survey by Which? asked UK consumers to rate their online shopping experiences with retail websites they had shopped with this year. Customers praised...

This Christmas, give your store teams the gift of higher conversions

Across Europe Christmas gift-buying is gathering pace. British consumers spend the most per person on Christmas in Europe, according to Deloitte research, closely followed...

5 Minutes With Michael Langguth, Co-Founder, Poq

Can you tell me about Poq and what it does? The app commerce company. Poq is a software-as-a-service (SaaS) platform that empowers retailers to create...

Roundtable: Retailers, app commerce and a new type of competition

In terms of mobile app usage, retailers are not just competing with other retailers — they are also battling with social media networks, news...

COMMENT: Call Off the Search: Five Top Tips to Banish the Queues this Christmas

Not only is the chaos of queuing tedious for shoppers, but it also gives staff a headache as lines of frustrated customers snake towards...

How retailers are using social media to manage and improve the customer experience

Platforms like Twitter and Instagram have evolved into an essential resource for any business offering unlimited opportunities

Feature Resource

What the High Street will look like after Covid-19

Survival of the fittest: How the High Street will evolve after the crisis Wondering what the High Street is going to look like after lockdown...