From Blind Spot To Retail Advantage

While leadership teams focus on margins and customer experience, the everyday costs of running the business; are quietly rising.

New research from CCS McLays and Retail Economics puts the true cost of “Goods Not For Resale” (GNFR) are close to £4bn across UK fashion retail.

Based on interviews with 100 senior leaders in procurement, finance and operations and analysis of the UK’s top 50 clothing and footwear retailers, the report reveals:

Why GNFR costs hit online-led retailers hardest

Why mid-sized businesses are most exposed

The biggest barrier stopping retailers from fixing it

Four practical steps to unlock hidden value, and much more

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