How much are failed deliveries costing retailers?

As retailers race to meet growing expectations around faster delivery, seamless checkout and global eCommerce, inaccurate customer address data can create costly problems throughout the fulfilment journey.

74% of businesses attribute up to a quarter of their delivery failures to bad address data.

From failed deliveries and costly redeliveries to checkout friction and cross-border shipping errors, something as simple as an inaccurate address can have a significant impact on both operational efficiency and the customer experience.

Melissa’s Delivering Confidence eBook explores how accurate address data can help retailers:

Reduce failed deliveries, redeliveries and associated costs

Create faster, frictionless checkout experiences

Improve cross-border fulfilment and address accuracy

Support more efficient omnichannel and last-mile delivery

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