Trust in a connected world

Cyber resilience is entering a new phase. The biggest risk is often no longer the attack itself, but its impact on services, data and trust.

New research from TalkTalk Business (surveying 500 IT decision-makers and 1,000 UK adults) puts numbers on that shift for retail, and the picture is uncomfortable.

99.2% of retail IT leaders have experienced at least one cyber incident in the last 24 months, and only 12.8% say they are very confident in their cyber defences.

This report covers:

The retail threat outlook

Five practical resilience priorities for 2026 and 2027

How cloud and network infrastructure sit at the core of security

What customers actually expect, and much more

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