AI hype is a constant presence within the retail industry. The headlines are dramatic, the promises are bold and most retail leaders are left questioning what’s real, what’s useful and what actually delivers ROI?
Retail Gazette’s straight-talking guide to AI, presented alongside 7Learnings and Gowling, cuts through the noise to deliver the facts. We’ll delve into where AI is already proving value, where it’s over-promised and what retailers need to put in place to move from experimentation to impact.
You’ll find practical AI use cases across the retail value chain, the economics of AI, the impact of agentic AI, and the foundations that separate those utilising it for real gains from hype-chasers.
In this report, you’ll learn:
- Why most AI initiatives stall, and how to stop yours becoming another expensive pilot
- Where AI is delivering returns today: pricing, forecasting, supply chain, marketing, store operations and fraud
- How to build a credible AI strategy: start small, scale fast, prove value early
- What to prepare for as websites compete with AI agents and GEO becomes the new battleground
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