Wednesday, November 22, 2017

Shopping centre launches ‘store to door’ delivery service

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Churchill Square shopping centre in Brighton has launched a two week delivery service trial for shoppers to improve its convenience and fulfilment offering.

Shoppers can pick a two-hour time slot for delivery of shopping which allows real-time tracking of goods.

The service, available for those living within a ten-mile radius of the centre, will run during its busiest periods from Thursday- Sunday. It will reach around 350,000 people.

Ed Jenkins, Head of UK Retail for Standard Life Investments who owns Churchill, said the initiative was “simple, yet effective.”

He said: “The nature of retailing is changing which is why we‘re constantly looking for new ideas to improve the experience of shoppers across our portfolio of centres.”

Earlier this year, shopping centre Westfield London piloted click and collect to boost footfall and sales opportunities in-store.