Join 100+ customer experience professionals at the only retail CX industry gathering on 24-26 February 2015 in London. Hear from Key speakers including: Waitrose, Virgin Media, Morrison, eBay, LIDL, Shop Direct and more. The Customer Experience Transformation for Retail Summit will bring together thought leaders and decision makers responsible for the customer experience from Europe’s largest retailers to discuss the practicalities of maximising the value of your bricks and mortar assets and ensure this experience is translated seamlessly in an omnichannel environment. To find out more please email email@example.com or call + 44 (0) 20 7036 1300.
BREAKTHROUGH THE HYPE: UNCOVER THE REALITY OF AI Gartner research estimates that artificial intelligence (AI) bots will power 85% of customer service interactions by 2020....