House of Fraser website goes down

House of Fraser’s website has been taken offline amid an ongoing spat between its main warehouse and its new owners Sports Direct.

Earlier today it was reported that employees at House of Fraser’s distribution centre in Wellingborough have been ordered to stop accepting goods and processing deliveries by the site operator XPO Logistics due to a dispute over delivery payment terms.

This has now led to the department store’s website to be taken down, as many stores are suffering from product shortages.

A message on its homepage reads: “We’re currently working hard to make some improvements to the website. Don’t worry, we will be back up and running as soon as possible.”

It has also been warned customers on Twitter: “Regrettably, due to the recent change in ownership, some orders have been delayed. We don’t currently have a timescale for delivery. However, your order will be delivered as soon as possible.”

In a separate statement the new owner said: “Since the acquisition, the group has started meeting with various House of Fraser suppliers and concessions.

“Sports Direct is committed to creating stability as soon as possible, and building exciting plans for the future.”

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  1. The takeover is done. HOF need to deal with it. They could have ALL lost their jobs. It is going to be very different now Mike Ashley is in charge. There are going to be lifers at HOF who are going to moan but there was a real risk NOBODY would have bought HOF. Ashley owns a lot of Debenhams and Mike Day has a lot of other businesses already… of course the administrators could had done what they so often do and refuse offer after offer just to get a big fee out of the collapse.

  2. I have yet to receive an answer from the House of Fraser as to when can my Recognition Points can be redeemed. The staff in Dundrum when questioned about this are unaware of what is happening.


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