House of Fraser’s website has been taken offline amid an ongoing spat between its main warehouse and its new owners Sports Direct.
Earlier today it was reported that employees at House of Fraser’s distribution centre in Wellingborough have been ordered to stop accepting goods and processing deliveries by the site operator XPO Logistics due to a dispute over delivery payment terms.
This has now led to the department store’s website to be taken down, as many stores are suffering from product shortages.
A message on its homepage reads: “We’re currently working hard to make some improvements to the website. Don’t worry, we will be back up and running as soon as possible.”
It has also been warned customers on Twitter: “Regrettably, due to the recent change in ownership, some orders have been delayed. We don’t currently have a timescale for delivery. However, your order will be delivered as soon as possible.”
In a separate statement the new owner said: “Since the acquisition, the group has started meeting with various House of Fraser suppliers and concessions.
“Sports Direct is committed to creating stability as soon as possible, and building exciting plans for the future.”