// Co-op revenue edged down year on year to £11.2 billion in the year to January 1, 2022
// Co-op now expects to face “continued challenges” this year
Co-op has recorded a drop in annual profits after facing “food supply chain disruption during system transformation”.
Group revenue edged down year on year to £11.2 billion in the year to January 1, 2022.
The retailer said that reflected unprecedented Covid-related sales in 2020 of £11.5 billion, supply challenges and disruption resulting from work to adapt to “an increasingly multichannel model”.
Co-op now expects to face “continued challenges” this year, “including the final implementation of the business transformation in food, current inflationary pressures and the economic uncertainty facing customers, members and colleagues”.
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Pre-tax profit came in at £57 million – down £70 million on last year and boosted by a one-off gain of £99 million from the early settlement of a liability owed to the Co-operative Bank. Profitability was up £33 million on 2019.
Underlying operating profit dropped to £100 million from £235 million, “reflecting increased investment in colleagues and businesses”.
However, Co-op said that “food sales have outperformed the market in the first quarter, following availability improvements and focus on value”.
Co-op interim chief executive Shirine Khoury-Haq, who succeeds Steve Murrells at the AGM, said: “The Co-op is a business designed for the long term and that is the path we are on.
“The last year has seen us facing some significant challenges, including significant supply chain issues in the second half coming at the same time as our food business transformation and increasing inflationary pressures.
“The difficult operating environment disproportionately impacted our food business, given its focus on the community convenience market, with an operating model that is more reliant on flexibility in the supply chain.
“The Co-op remains uniquely positioned. We continue to be driven by our vision of co-operating for a fairer world and have a platform of businesses in the right markets to drive change and get closer to our members, customers and communities.
“The significant investment we have made across our business in recent years now provides the basis for us to move forwards in a more efficient manner.”
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3 Comments. Leave new
The prices on stuff in there is outrageous.
Outrageous pricing! Came in to buy and ice-cream for me and my Romanian girlfriend and ended up paying for it on Klarna
A fairer world! Closer to their communities! I am a neighbour of the coop and they have used their corporate power to disregard our citizens rights by causing a statutory nuisance carrying out loud maintenance work overnights for 2 weeks in the summer. Taking advantage of noise pollutions 2 week noise diary to be completed before they respond. They didn’t seem to have the licence to do it as they did not consult residents beforehand. Making sure their business wasn’t disturbed at the expense of residents being sleep deprived. Appalling ethics from the coop and no response to complaints. Very fair!