Today‘s consumers have high expectations that are shaped by big players like Amazon. They want a seamless, personalised and efficient shopping experience across all channels as well as fast fulfillment and delivery. A Distributed Order Management System (DOMS) offers an innovative solution to prepare retailers for the challenges of omnichannel commerce.
The use of offline and online sales channels brings complexities for retailers.
What’s special about our DOMS is that it uses an optimisation process to find the best possible result within just a few milliseconds. This involves considering and balancing the criteria crucial to the retailer through an optimisation process aided by AI. The Order Routing of fulfillmenttools thus finds the best routing decision to fulfill an order within the available time frame.
The advantages of DOMS at a glance:
- Link digital touchpoints with all available inventory sources
- Standardise information related to availability, delivery, and additional services across all channels
- Create flexibility and efficiency through decentralised warehousing
- Improve customer satisfaction
- Increase sales
- Boost profitability through automated processes
- Profit from innovative, best-of-breed technology based on MACH architecture
Read our Ultimate Guide to Distributed Order Management to find out everything you need to know about DOMS and understand their central role in modern omnichannel retail and e-commerce operations.
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