M&S recruits new commercial & operations director for fashion, home and beauty

M&S Lakeside
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Marks & Spencer has announced the appointment of Jon Rolls as its new commercial & operations director for fashion, home and beauty.

Rolls joins from Primark, where he was group director of planning and space and sat on the executive team.

He will take up his new role at M&S in Q4 FY26, reporting to John Lyttle, managing director of fashion, home and beauty.



Rolls began his career on the M&S’ graduate scheme. He also worked for New Look.

Jon Rolls.

He will now lead the cross-business unit commercial plan at M&S, overseeing the Outlets business, and drive the modernisation of M&S’ systems across merchandising, forecasting and range planning.

“His remit includes enhancing collaboration between internal teams and supply partners”, said a statement from the retailer.

“The appointment comes at a pivotal moment for M&S as it continues to reshape its end-to-end supply chain for Fashion, Home and Beauty,” the statement added.

Lyttle said: “I’m delighted to welcome Jon as our incoming commercial and operations director.

“His experience in driving operational change and commercial growth in fast-paced retail environments will be invaluable as we reshape our supply chain for growth and build a more agile, customer-focused business.”

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Marks & Spencer has announced the appointment of Jon Rolls as its new commercial & operations director for fashion, home and beauty.

Rolls joins from Primark, where he was group director of planning and space and sat on the executive team.

He will take up his new role at M&S in Q4 FY26, reporting to John Lyttle, managing director of fashion, home and beauty.



Rolls began his career on the M&S’ graduate scheme. He also worked for New Look.

Jon Rolls.

He will now lead the cross-business unit commercial plan at M&S, overseeing the Outlets business, and drive the modernisation of M&S’ systems across merchandising, forecasting and range planning.

“His remit includes enhancing collaboration between internal teams and supply partners”, said a statement from the retailer.

“The appointment comes at a pivotal moment for M&S as it continues to reshape its end-to-end supply chain for Fashion, Home and Beauty,” the statement added.

Lyttle said: “I’m delighted to welcome Jon as our incoming commercial and operations director.

“His experience in driving operational change and commercial growth in fast-paced retail environments will be invaluable as we reshape our supply chain for growth and build a more agile, customer-focused business.”

Click here to sign up to Retail Gazette‘s free daily email newsletter

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