B&Q has appointed GXO Logistics to handle its newly acquired distribution hub, ending a 30-year logistics tie-up with PJH Group.
The DIY chain unveiled the acquisition of the distribution site, which spans 375,000 sq ft at Park Farm, Wellingborough, under major alterations to its bathrooms fulfilment services, as it pushes ahead with a major revamp of its logistics network, Retail Week reported.
GXO won the contract to run the site, enabling B&Q to bring its bathrooms category sourcing inhouse from the second half of next year.
The move also allows B&Q to integrate customer order management within its existing resource and shift the category’s warehousing to the new distribution hub.
This will mean the retailer to utilise existing delivery services for shopper homes and stores.
B&Q said it would continue working with PJH as a supplier.
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B&Q supply and logistics director Amelie Gallichan-Todd said: “With a focus on improving customer experience, we are evolving our business at pace and regaining market share.
“We have reimagined our operations-seamlessly integrating our stores, apps, and online platforms – to provide home improvers with greater choice, faster service, and enhanced convenience.”
She continued: “Changing how we manage our bathrooms fulfilment service during the second half of 2026 will be another step forward in our evolution.
“It will help us to simplify processes, to manage costs responsibly – leveraging our inhouse sourcing, logistics and merchandising expertise, and to prioritise investment in meeting changing customer needs.
“Our new distribution site is well located and suited for the distribution needs of our bathrooms category, and I’m pleased to announce that we’ve selected GXO Logistics to manage this new site, following a competitive tender.”
The news comes after the DIY giant unveiled plans to slash more than 650 jobs in September, as it sought to “simplify” its retail structure.
B&Q owner Kingfisher also recently upgraded its full-year guidance, following a strong half-year performance.
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