M&S has urged the Government to bring in employer National Insurance relief for industries that help young people and the long-term unemployed find work.

Research commissioned by the retailer and conducted by the Centre for Economics and Business Research (CEBR) found one in four young people started their careers in retail, over double the amount opting for any other sector.

The study said 948,000 young people were not in work, education or training in December 2024, representing its highest rate in ten years.

The food and fashion specialist said National Insurance relief for companies that helped young people and the long-term unemployed into jobs would “unlock significant opportunities, with the Jobs Foundation suggesting the move could create over 100,000 jobs”.

M&S also urged the Government to follow through on its promise of Apprenticeship Levy reform, so more money paid by companies could be used to offer opportunities.

M&S CEO Stuart Machin said: “Retail is a powerful engine of social mobility. At a time when so many young people are struggling to get their foot on the career ladder, this industry can give them that first crucial opportunity, particularly those facing the biggest barriers.”

He added: “Retail is a dynamic, fast-moving industry where no two days are the same. 

“From working in stores or supply chain to food, fashion or finance and everything in between, it can open up so many opportunities. 

“This is an industry that can give you responsibility from a young age and if you’re willing to work hard, you will go far no matter what your background.”

The news comes after M&S held careers events for former military members last month, to display the careers it offered across the company.

The events were held on 30 September at the retailer’s office in Salford Quays, Manchester, on 1 October at its Castle Donnington distribution centre, and on 2 October at its London Support Centre at Waterside House, The Grocer reported.

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