Behind every great retail operation sits a workforce that can adapt – fast.
In this on-demand webinar, William Hill’s Director of Retail Analytics, Joe Leith, shared an inside look at how the business moved from reactive scheduling to true workforce transformation. And, how data, AI and real-time insight are helping their retail network stay consistent, fair and adaptable.
Our host, Phil Coxon, from Rotageek parent company ELMO UK, joined Joe for this conversation.
Together, they explored how real-time insights, forecasting, and fair scheduling are improving consistency, performance, and wellbeing across William Hill’s retail network – and what other organisations can learn from their approach.
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