Resources

Amazon’s search results — you have to own them. If only that were an easy feat to accomplish… Join this webinar by Retail Gazette and...

Driver shortage? The solution lies in your resources The resources you already have hold the solution to your logistics bottleneck Complete visibility of all tyour resources...

Personalizing the customer journey Personalization in e-commerce has been heralded as a holy-grail that can reduce acquisition costs, lift revenues and increase efficiency, all while keeping the...

It was predicted that 20% of shoppers planned to buy Christmas gifts during the Black Friday sales. Now that Black Friday is over for another...

To consumers, Amazon is a land of plenty. A place where you can find anything. Amazon serves up millions of search results to purchase-ready...

The advent of the internet has significantly changed society’s connectivity and the way people live their lives. For retail, it has given anyone who...

REFERRAL MARKETING - The definitive guide to smashing your 2019 acquisition targets. Happy customers are your best marketing tool. Their loyalty to your brand can help...

Benchmark yourself against live eCommerce data to see how you compare to the leading internet retailers and discover past, present and future trends in...

IN-STORE SHOPPING BEHAVIOURS WHY SHOPPERS MAKE THE TREK TO STORES Are the days of in-store shopping over? Not anytime soon, according to our research. Consumers continue to...

A Guide for eCommerce Merchants: Disputing Chargebacks In the competitive world of eCommerce, online retailers must provide an optimal customer experience or risk losing business....

Telling consumers what their peers are purchasing increases conversions by playing upon their fear of missing out. Social proof is a cost-effective tactic to acquire,...

Bricks and mortar stores are the focal point of shopping entertainment and customer service. This is where compelling experiences can be provided, consumer problems solved,...

It's hard to scroll through the news these days and not find out that another high street retailer has gone into administration. Store traffic in the UK...

GO BEYOND THE POP-UP Top Alternatives to Grow Your Subscription List As a savvy marketer, you probably already have best practices for pop-ups and sign-ups in...

How Online Retailers Can Get Ahead on the Amazon Marketplace If you’re an online retailer, you’re already familiar with the selling power of Amazon. With...

Today's on-demand consumer mentality means businesses now operate in an ‘always-on’ economy. To meet customer demand for 24/7 access to products and services, businesses...

Driving digital growth B2B organisations must take multiple factors into consideration in order to effectively grow online. From selecting the right eCommerce platform to adapting...

While ecommerce has changed the shape of retail, consumers globally are still committed to the physical act of shopping, and traditional retailers are under intense pressure...

The Next Step in a Retailer's Digital Transformation Strategy: Workforce Management  A new white paper designed to help retailers understand the benefits of introducing biometric technology...

The Human Touch Unlocking the Power of Conversational Marketing In their latest research iAdvize and Internet Retailing demonstrate how and why retailers should strive to become...

CX isn't a hot topic for nothing, as unlocking your customer's journey through powerful user experiences can bring tangible benefits to your business. We are excited...

Black Friday on autopilot How High volume brands are automating the holidays We asked major high-growth, high-volume retailers how they had wildly successful Black Friday sales...

Holiday Email Lookbook Need a little holiday email marketing inspiration? Start with a look back at what happened last year. To get a firsthand look at...

In their latest report, ShopperTrak provide statistical insight and commentary on shopper behaviour across key European countries during Q2 of 2018. Key findings: Several European...

Things are tough in retail right now. Administrations, Amazon, CX, AI, a weak pound...it's a lot. But we’re here to spread some Christmas cheer. The retail...

How high-volume brands are automating the holidays We asked major high-growth, high-volume retailers how they had wildly successful Black Friday sales last year. They took us...

ONLINE OR IN-STORE? EXPLORING THE SHIFT IN OUR SHOPPING BEHAVIOUR How frequently are people shopping these days? Which channels do they prefer? What’s their motivation? These...

Why 1 In 3 Shoppers Don’t Care If You Call Them By Their Name Shoppers are demanding. With an oversaturation of online and in-store options, any...

In the digital age, consumers expect a customer journey that goes above and beyond. With this in mind, Magento has partnered with Zmags to...

New retail study uncovers the cost of queuing Long queues = £14.3 billion in lost sales Did you know how much long queues were costing your...

In-store retail is making a strong comeback, thanks to new technologies to engage customers, multichannel interactions and enhanced overall shopping experience. Display technologies, real-time...

Report: DOM system implementation doesn’t have to be overwhelming Investment in distributed order management (DOM) systems is now necessary to provide consumers with the convenient...

The results are in… Retail Week reveals the top 30 international retailers The results are in… Retail Week, Planet Retail and Loqate have teamed up...

This time it should be the right move. Not another bolt-on quasi-solution that isn’t powerful enough to do all you want it to do. Our...

The Story of E-Commerce Success: Marketing, Selling, Fulfilling How modern retailers and brands win online After studying and advising e-commerce retailers and brands for over 16...

We’re in the middle of a Workforce Revolution, driven by Millennials in the workplace, powerful mobile technology and our ability to harness big data. Download...

The Ultimate guide to online size and fit recommendation technology. Everything you need to know about fit technology to increase conversions and reduce online returns. DOWNLOAD...

DOWNLOAD THE 10TH ANNUAL SHOPPER STUDY TODAY Did you know that nearly half of customers are still not happy with the customer service that’s offered...

Your Guide to Getting Ahead on the Amazon Marketplace If you’re an online retailer, you’re already familiar with the selling power of Amazon. With more than...

What’s your most profitable channel? For most retailers, it’s email. It’s so effective that for more than two-thirds of marketers surveyed by Sailthru, increasing revenue from email...

Retailer: Seven Best Practices for Protecting Your Most Sensitive Data Download our white paper and learn how retailers can utilize tokenization as part of a holistic...

Essential reading for beauty marketers Your existing customers are your greatest asset. Their loyalty to your brand can help drive new customer acquisition. Find out how...

If you’ve side-lined eBay as an e-commerce channel, or if you’ve let your campaigns gather dust without proactively reviewing them – could it be...

As you plan forward for the year, consider if you are focused on containing costs or growing profits when it comes to labour allocation. The...

New online consumer behavior 2018 study shows why experiences matter Our new ecommerce survey of 1,000 people looks at how consumers are buying online. One...

Tips for agencies & B2B organisations. In this digital world we live in, it’s more important than ever to have an eCommerce platform that works...

OK, we can't. But we don't really have to when it's this important. Attribution may sound dull, buzz wordy and far from sexy, but in...

Running a business in the retail industry can be stressful enough just handling your customers, suppliers and accounts, before you’ve even got to your...

Essential reading for fashion marketers Your existing customers are your greatest asset. Their loyalty to your brand can help drive new customer acquisition. Find out how...

What is a user journey? And why is it important for the modern-day marketer? The user journey is much more than a series of steps...