Worn by the likes of Alexa Chung, Florence Welch and Olly Murs, shoe retailer Clarks has announced it has been voted number one in the ‘Clothes, shoes and accessories’ category of Which? Magazine’s survey of 100 shops.
Although the retailer came sixth in the general shop prize behind Apple, John Lewis and Ikea, it outperformed competitors in its category Primark, Marks & Spencer and Monsoon for the prestigious title and was commended for its products combined with its commitment to customer service.
This is the latest success for the company, which is the UK’s leading footwear retailer with a market share of 10.2 per cent, according to recent figures from research group Kantar Worldpanel.
Chris Jewell, Managing Director of the UK and Republic of Ireland (ROI) commented on the latest accolade.
“Despite a tough economic climate we are continuing to lead the footwear sector, and retain a strong high street presence,” he said.
Opened in 1825, the specialist retailer has worked hard to remain current and relevant to today’s shoppers and its collaboration with high street guru Mary Portas has brought attention at London Fashion Week while The Times recently compared a collection of its winter boots to top designers Jimmy Choo and Manolo Blahnik.
Jewell believes that Clarks’ ongoing focus on the customer remains paramount.
“This consumer recognition is a credit to our fantastic store teams, great customer service and consistently high standards in product design and quality.”